Return & Refund Policy
Last updated: January 2026
30-Day Returns
We accept returns within 30 days of delivery for unused items in original packaging. Custom and made-to-order items are non-returnable.
How to Return
Email detroitstorefixtureoutlet@gmail.com to request a Return Merchandise Authorization (RMA) number. Returns without an RMA cannot be processed.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we receive and inspect the returned item. A 15% restocking fee may apply.
Return Shipping
Buyer is responsible for return shipping costs unless the item arrived damaged or incorrect. Damaged or defective items: contact us within 5 days of delivery for a free replacement.
Contact
Questions? Email detroitstorefixtureoutlet@gmail.com.